hikmah labs · blog

Blog

We write about what we work with every day: websites, bots, voice agents, automation and AI in business. The numbers come from our own projects, not from someone else's slide deck. If an article leaves you with questions — write to the founder, he answers himself.

10 September 2026

Building voice AI agents for a call centre: two case studies

An inbound support agent for a financial firm and an outbound agent for a logistics company: the process, the hard decisions, and what went into the dashboard.

10 September 2026

Five layers of protection for payments and AI requests: a client case study

Two holes an AI assistant leaves in payments by default, and the five layers of protection we build around payments and AI requests — with code.

10 September 2026

ProxyKey MCP: giving an AI agent API access without handing over a key

13 MCP tools for an AI agent to manage API access — and why none of them can read a key. The pending-secret flow for deploying a bot before the token exists.

10 September 2026

AI cross-posting: why one post does not fit every platform

How PostPilot adapts a post per platform, why a publishing queue matters, and when you do not need this at all.

13 August 2026

How much does it cost to build a Telegram bot in 2026

Four types of bot with prices, what makes up the cost, when you do not need a bot at all, and how to start with a minimal version.

13 August 2026

How to choose a software development partner: 7 checks before you pay

15 minutes of checks against months of rework: live products instead of screenshots, three contract clauses, red flags and one question that tests honesty.

13 August 2026

How much a website costs in 2026: what makes up the price

Market ranges from site builders to studios, the hidden costs proposals stay quiet about, and an honest answer on when you can build it yourself.

13 August 2026

How much does an AI voice agent cost — and when you do not need one

A breakdown with real numbers from our two deployments: the economics against a call centre, the limits of the technology, and the questions to ask a vendor.

13 August 2026

AI for small business: 5 uses that pay off and 3 worth waiting on

Where AI returns money within a month and where it eats budget with nothing to show. With payback calculations on real examples.

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